Holiday Terms

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY, WHEN YOU MAKE A RESERVATION YOU ARE ENTERING INTO A LEGALLY BINDING CONTRACT THE TERMS OF WHICH ARE SET OUT IN THESE CONDITIONS.
 
1.  Stones Throw Lodge
The contract for a short-term holiday rental will be between Stones Throw Lodge (referred to as "us" or "we" ) and the person making the booking and all members of the holiday party (referred to as "you" or "your") in the following booking conditions, the law of England and Wales will govern the Contract. The contract of hire is not effective until we have received the deposit. The contract will be subject to these booking conditions, and must be complied with. The party leader must be at least 18 years of age at the time of the booking and the booking form must list names, an address for party leader and state how many adults/children (under 18 years of age).
 
2.  Duration of stay
You should not arrive before 3pm on the commencement date, and leave by 10am on the day of departure. Failure to do so will result in you being charged a further day's rental unless discussed differently and is in writing. You must not use the property except for the purpose of a holiday during the holiday period, and not for any other purpose or longer period. The agreement to stay in the property for the holiday period, does not create the relationship of Landlord and Tennant between the parties. You shall not be entitled to a new tenancy, or to any assured short hold or assured tenancy or any statutory protection under the Housing Act 1988 or other statutory security of tenure now or at the end of the Holiday Period.
 
3.  Booking Procedure
Whilst we are prepared to consider requests for reservations of the properties, the confirmation of a reservation shall not render us liable in the event that the property is unavailable for occupation during the period reserved and no contract will arise between us and you otherwise than in accordance with the following provisions of these terms and conditions.
  
4.  Booking Form
All applications to book holidays in the property must be submitted by you to us using our standard booking form. The Booking Form must be fully completed by you and must be accompanied by payment of the deposit. The amount of the deposit shall be as follows:
 
If the booking fee is submitted 8 weeks or more before the commencement of the requested holiday letting period - 25% of the full amount payable in respect of the letting; or 

If the booking form is submitted less than 8 weeks before the commencement of the requested holiday period - the full amount payable in respect of the whole of the letting period.
 
In the event that we decline an application, the full amount of the booking fee will be refunded to you. In the event that an application is accepted, the booking fee will be retained by us and treated as a payment on account of the amount payable in respect of the letting.
 
5.  Acceptance of an Application
The contract between us and you for the letting of the property shall arise upon us giving written confirmation of acceptance of your application via email and deposit paid. We will hold your chosen dates for a 24hr period for a deposit to be paid before they get released to the public again.
 
6.  Payment
The full amount of the payment for the fee for the letting (less the amount to which clause 4) shall be paid on the "due date" namely:
In a booking in which clause 4i applies, not later than 8 weeks before the commencement of the letting; or
In a booking to which 4ii applies, upon our acceptance under clause 5.
VAT is not payable in the rental charge of the property
 
7.  Failure to pay
Non-payment of the sum payable under clause 6 by the due date may be treated as a cancellation of your booking and we will be entitled to re-let the property without reference to the client. The terms as to payment in clause 8 thereafter apply. 
 
8.  Cancellation
ALL APPLICANTS ARE ADVISED TO TAKE OUT PERSONAL HOLIDAY CANCELLATION INSURANCE.
 
Any request to cancel a booking must be done so in writing to us via email. In the event you cancel any monies received to us for a booking is fully refundable up to 8 weeks before holiday commencement, but a £50 admin fee will be charged. Unfortunately, any monies within 8 weeks or less of holiday commencement cannot be guaranteed to be refunded unless the property gets re-let. We will use our reasonable endeavours to re-let the property in respect of the cancellation period. If we are successful, you will be refunded. If we are successful at re-letting but only at a discounted price you will be refunded the equivalent we receive for the new booking. Both refunds will be subject to an administration fee of £50.

9.  Changes
We reserve the right to amend the price quoted in a brochure or rates sheet due to errors or omissions. In such circumstances we will contact you as soon as we become aware of an increase in charges. If you do not wish to pay the increase you shall be entitled to cancel the reservation and receive a full refund for all monies paid in respect of the reservation providing notice of cancellation is given in accordance with the provisions of clause 4 and within 7 days of you receiving notice of the amendment to the price to be charged from us.   
  
10.  Changes to bookings
We will consider any request to change dates after confirmation has been issued. We reserve the right to charge an administration fee of £25 in the event a change of booking is made. 
  
11.  Occupancy and Use of Property
Under no circumstances may more than the maximum number of persons stated (in this case 8) occupy the property. We reserve the right to refuse admittance if this condition is not observed. Any persons other than members of your party must not use the facilities of Stones Throw Lodge, unless prior written consent has been obtained by us. To exceed the maximum number of persons in the accommodation is considered to be a serious infringement of the Terms and Conditions and can result in an immediate requirement to vacate the premises, with no refund and possible further charges in the event of damage to the facilities.
  
12.  Care of the Property
You are responsible for the property and are expected to take all reasonable care of its furniture, pictures, fittings and effects, in or on the property. You must leave them in the same state of repair, and in the same clean and tidy condition at the end of the rental period as at the beginning. You must not use the properties for any dangerous, offensive, obnoxious, noisy, immoral activities or carry on there any act that may be a nuisance or annoyance to other neighbouring properties. We request noise to be kept to a minimum between the hours of 10pm and 7am. Smoking or vaping is not allowed inside the property.
 
13.  Damages
In the event of any damage or excess cleaning you will be contacted and an invoice raised along with an admin fee we see fit. Please inform us of any damage or breakages. We may require photographs.
 
14.  Liability
This condition sets out our entire financial liability (including any liability for the acts or omissions of its employees, agents, consultants and subcontractors) to you in respect of any breach of this agreement; any use made by you or any third party residing or making use of the property during your period of reservation and any representation, statement or tortious act or omission (including negligence) arising under or in connection with this agreement.
 
All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from this agreement. Nothing in this agreement limits or excludes the liability of us for death or personal injury resulting from negligence or liability incurred by you as a result of fraud or fraudulent misrepresentation by us.
 
We shall not be liable for loss of profits; loss of business; loss of anticipated savings; loss of personal property or possessions; loss of use of the property or any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses in respect of the reservation.
 
Our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance or contemplated performance of the conditions of this agreement shall be limited to the monies paid in respect of your reservation under theconditions of this agreement
 
Any vehicle and possessions left in the vehicle are left entirely at the owner's risk. We can not be held responsibile for any loss or damage.
 
15.  Force Majeure
In these terms and conditions "Force Majeure" means any circumstances beyond our reasonable control including, without limitation, an Act of God, Fire, Flood, War or Acts of Terrorism. If by reason of Force Majeure the property is not available at the commencement of the time booked by you or the property is unsuitable for letting at that time, we shall not be deemed to be in breach of contract but shall refund in full to you all fees, charges and any deposit paid in advance by you. We will not be liable for any other claim for loss or damage by you.
 
16.  General
(a) In the event of any conflict between these booking conditions and any other contents of any brochure or website, these conditions shall prevail.
(b) These terms and the contract between you and us shall be subject to and interpreted in accordance with the law of England and Wales and the courts of England and Wales shall have exclusive jurisdiction to hear any claim arising from such contract.
(c) Words herein denoting the masculine gender shall, where the context so admits be taken to include
the feminine and neuter genders and vice versa.
(d) Words herein denoting the singular shall, where the context so admits be taken to include the plural
and vice versa.

17.  Park and Accommodation rules
To behave in such a manner as not to disrupt the enjoyment of other people staying in the near vicinity or prejudice the
reputation of the owner of the property.
Your holiday or that of any third party residing or making use of the property during the period of your reservation in breach of this clause may be terminated immediately and without Compensation or any further obligation. Any damage to facilities arising out of misuse or as a result of negligence and/or failure to follow the instructions herein will be chargeable to you.
Personal use of candles inside or outside Stones throw Lodge is strictly prohibited.
No wet clothes to be hung on furniture or radiators – please use the clothes horse provided.
When vacating the property please shut all windows and lock all doors.
On departure remove all rubbish and left over food and dispose of it in the public bin areas on the site.
BBQs are not allowed inside or on the surrounding decking of Stones Throw Lodge.
Please strip all used bedding on departure and leave all dirty laundry in the shower base.
Leave any keys in the key safe locking it on departure.
 
 
18.  Regulations and Conditions Regarding Pets
You agree:
 
Not to allow any pets on the beds, sofas or any dining chairs inside or out.
Never to leave any pet unattended at the property.
To keep your dog on a lead when off the premises.
To bring all pet bedding required and towels for drying the pet when required.
To ensure that any pet is clean and dry before allowing inside the property.
To ensure that pets behave in such a manner as not to disrupt the enjoyment of other people staying in the vicinity or prejudice the reputation of the owner of the property.
To promptly pick up all dog mess within the property and clean it to your best ability. Dog mess left behind will not be tolerated in any communal areas. Please dispose in the dog bins provided on site.
  
19.  Security and Privacy
Stones Throw Lodge will ensure that:
 
Personal data is only used for the legitimate interests of Stones Throw Lodge.
Personal data will be processed fairly and lawfully in accordance with the Data Protection Act.
Vehicle Registration details may need to be passed on to Site management to ensure entry via the Park entrance barriers.
Personal data will be kept only for so long as is necessary
 
20.  Disclaimer
Please note that the information available on Stones Throw Lodge web site or any other marketing website or Social media account may be incomplete, out of date or incorrect. It is therefore essential that you verify all such information with us before taking any action in reliance upon it. You accept that we will not be liable for any action you take in reliance on the information on any web site or Social media page.